Delete your data
You can ask LYRA to delete your data at any time.
How to ask
- On WhatsApp: send "DELETE" to LYRA, from the number you use with LYRA.
- By email: write to moustafa@lyrahq.co with the subject "Delete my data", and include the WhatsApp number or email address you use with LYRA.
- If you only requested an invitation, an email to the same address is enough: we remove you from the list.
What happens next
- We acknowledge your request and, if needed, check that it comes from you.
- We delete your data within 30 days and confirm it to you.
We only keep what the law requires or what proves an agreement: signed documents and their signing logs, up to five years after the end of the agreement. They are used for nothing else.
Your conversation in WhatsApp
Messages also remain in the WhatsApp app on your phone. You can delete the conversation there at any time.
Questions
Write to moustafa@lyrahq.co. Our privacy policy describes how we process your data. You can also lodge a complaint with the CNIL (cnil.fr), the French data protection authority, or with your local authority.